Dr. Rachel Staples DMD

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Rachel was born and raised in Victoria and was thrilled to return to her hometown in 1995 – after completing her dental degree at the University of British Columbia – to start her practice and raise her family.

A life-long learner, Rachel embarked on a journey of further training and hands-on learning in 2007. She attended and completed all seven core levels of neuromuscular dentistry at the prestigious LVI Global in Las Vegas, Nevada where she is currently a fellow. Rachel believes in integrating comprehensive diagnosis and contemporary techniques with the latest technologies. With this philosophy, her goal is to improve the lives of her patients and to bring beautiful smiles to all who visit her office.

While raising three young boys with her husband Brock, Rachel built her business to four practices over 15 years. As many of us do, she has realized that quality is far better than quantity so she has worked over the past year to streamline and simplify her life both personally and professionally. Urban Smiles Victoria is the culmination of that effort: quality dentistry in a caring environment, delivered by a team whose mission it is to make your dental visit a thoroughly enjoyable experience.

Over the years, Rachel has performed countless hours of volunteer work through Dentistry for the Heart and, along with her team, has delivered hundreds of thousands of dollars in dental care to those in need in her own community. She has also enjoyed volunteering with the Rotary Club, delivering dental services and supplies to the indigenous people of Guatemala. In the next few years, she hopes to recruit her sons and husband to join her on a dental mission to South East Asia.

Dr. Craig Siemens DMD

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After many years in Vancouver, Dr.Craig Siemens is happy to return to the relaxed Vancouver Island lifestyle. Raised in the North Okanagan, Craig attended the University of Victoria and graduated with an honours degree in Marine Biology. He continued his studies at the University of B.C. where he completed a Masters degree in Cancer Research in the Department of Anatomy followed by a Dentistry Degree 1990. Over the years, Craig has practiced dentistry in several locations in the Vancouver area and, along with his wife Eva, raised their two children.

A lifelong learner, Craig has had extensive training in prosthetic dentistry (veneers, onlays, crowns, bridges), restorative dentistry, and TMJ/occlusion (jaw and bite function) at the respected Dawson Academy and Pankey Institutes. Craig has also completed numerous hours of continuing education in implant dentistry, gold restorations and in endodontics (root canals). Prior to returning to Victoria, he was a Clinical Instructor at the U.B.C. Dental School and is certified in nitrous oxide and oral sedation. Craig is continually taking courses to upgrade his skills.

From routine fillings to aesthetic dentistry to more complex cases, Craig enjoys delivering high quality dental care in a caring, comfortable environment. He feels right at home at here at Urban Smiles Victoria. He believes in careful, patient-specific diagnosis and treatment…not one-size fits all. His attention to detail ensures that your dental care will be as comfortable and long-lasting as possible.

Craig is a member of the Canadian Dental Association, American Equilibration Society, the Canadian Academy of Restorative Dentistry and Prosthetics, and the Chicago Dental Society.

Craig enjoys volunteering his services and has provided volunteer dental care on numerous occasions with Rotary Club in La Paz, Mexico and in a mobile dental care setting with Latin American farm workers in the Fraser Valley. In his spare time, Craig enjoys exercising, kayaking, painting, studying Spanish, traveling, and reading. If you speak Spanish, make sure to test his skills in conversation!!


Registered Dental Hygienist

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Melissa graduated from the dental assisting course in 2002 and after working for a year decided to pursue a career in dental hygiene. She studied at Confederation College (Thunder bay, Ontario) and after graduation in 2006 she moved to Victoria. Melissa enjoys traveling and in 2009 she combined her love for traveling and helping others in Kenya where she volunteered at a dental office at Tigoini district hospital. Melissa recently completed the CDAAC course and is certified to safely administer nitrous oxide sedation for the management of pain and anxiety. Melissa loves spending time with her daughter, husband Gareth and her 2 dogs. They love hiking and going on short road trips.


Registered Dental Hygienist

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Nataliya comes from a family in Kiev, Ukraine where medical topics prevailed at home, at family gatherings and at the dinner table…anywhere and anytime. Nataliya is a fourth-generation medical school graduate and the first one not spending her career in a hospital setting. She is happy to be a health care provider working in preventative care and maintenance of oral health. Despite changes in her country of residence and licensing requirements, Nataliya has always been lucky to be doing what she loves and believes in — enhancing the quality of people’s lives and smiles.

Nataliya has worked in the dental field since 2005. She has a hygiene diploma with honours from VCDH, a BSc from UBC, and she is passionate about implementing discoveries of dental science in life. Nataliya is a qualified provider of Bio Laze periodontal care, Zoom teeth whitening procedures and advanced debridement techniques. She is certified by UBC as a Canadian Dental Anesthesia Assistant and she has CPR/AED at the health care provider level, enabling a safe environment for her dental patients undergoing moderate, deep and nitrous oxide sedation.


Certified Dental Assistant

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Born in Bogota Colombia, Ale moved to Victoria in 1996 and was accepted into the CDA program at Camosun College in 1999. She completed the program in the summer of 2000 and started with Dr. Staples (at a previous practice) as a practicum student. She was hired shortly thereafter. She feels very lucky to have landed in an office where the dentists are constantly learning and growing and encouraging the staff to do the same. Ale has Invisalign, neuromuscular, and cosmetic training. She is also a certified dental anesthesia/sedation CDA. Ale has a love for languages and speaks Spanish, English and Italian. She enjoys traveling, the outdoors and salsa dancing.


Certified Dental Assistant / Administration

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Amanda, originally from the Okanagan, moved to Victoria in 2014 to attend the Certified Dental Assisting program at Camosun College. She graduated in June of 2015 with academic and clinical awards. As a new graduate, Amanda is excited to learn and absorb all that she can to provide her patients with the best care possible. She has extra training in CPR and Zoom whitening. In her spare time, Amanda enjoys summers on Okanagan Lake, traveling, and of course going home to visit her friends and family.



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Meg moved to Victoria from Ontario in 1998 and earned her Dental Office Reception certificate from Camosun College in 2007. She has been working in the dental field ever since. Her most valuable skill is her ability to help put nervous patients at ease, but she is also quite talented at helping patients make the most of their insurance policies. She loves interacting with patients, and looks forward to making every visit your best yet. In her spare time, Meg enjoys spending time with family and friends, walking with her dog, Wickett, sewing and singing.